Shipping
Currently, we only offer shipping to Germany, but we are working on expanding this to more countries.
What are the shipping costs?
We are pleased to inform you that we offer free shipping on all orders, regardless of the amount. Whether you order a single item or multiple items, you will not be charged shipping costs.
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order by clicking on the button in the shipping confirmation email.
Onze verwerkingstijd bedraagt 1-2 werkdagen. Zodra uw pakket is verzonden, kunt u rekenen op een levertijd van 5 tot 10 werkdagen. We doen ons best om uw bestelling zo snel mogelijk bij u te krijgen, zodat u snel van uw nieuwe mode items kunt genieten!
The delivery person will attempt to deliver the package to your neighbors or take it to a pickup point. You will receive a message from the carrier about this.
Please contact us as soon as possible. If the order has not yet been shipped, we can often still change the address.
Het kan voorkomen dat een pakket vertraging oploopt bij de vervoerder. Neem contact met ons op als je bestelling na X dagen nog niet is ontvangen.
Please contact us within 48 hours and send clear photos of the packaging and the product.
Controleer eerst de track & trace. Is het probleem niet opgelost? Neem dan contact met ons op, dan zoeken we het voor je uit.
Returns
You can return your items within 30 days of receipt. To ensure a smooth return process, we recommend reading our return policy, which can be found in the footer of our website. If you wish to register a return, simply send us an email. Our team is ready to help you and guide you through the return process.
Please contact our customer service department as soon as possible with your order number and photos of the damaged item. We will, of course, take care of it.
You can exchange items by returning them according to our return procedure and placing a new order for the desired item. To initiate this process, please email us at support@jederstyle.com
If you wish to cancel or change your order, please contact our customer service department as soon as possible. We can only make changes as long as the order has not yet been processed.
Yes, exchanges are not possible. Please contact us for more information.
If a return does not meet the conditions, we will contact you to discuss a suitable solution.
General questions
Enter your discount code in the designated field during the checkout process. The discount will be automatically applied to your total amount.
We accept various payment methods. You can choose one at checkout.
Please refer to our size chart on the product page to find the right size for your body type. If you are unsure, please contact us for advice.
Yes, we offer gift cards.
U kunt zich aanmelden voor onze nieuwsbrief door uw e-mailadres in te voeren in het aanmeldveld onderaan de pagina. U ontvangt updates over nieuwe producten en exclusieve aanbiedingen.
We take your privacy seriously. Read our privacy policy to understand how and why we collect, use, and protect your personal information.